90 Day
Money Back Guarantee
The promotion commences at 9.00am NZDT 1 January 2024 and ends at 11.59pm NZDT on 31 December 2024.
To be eligible to claim for a refund, Claimants must undertake the following steps: 1. Trial the Eligible Product for at least 30 days from date of purchase, but for no more than 90 days; 2. If you are not completely satisfied by the performance of the Eligible Product, you must: a. Download the Money Back Guarantee Claim Form below; b. Obtain a Return Authorisation Number by calling a customer service representative during business hours on 0800 818 888; the Return Authorisation Number must be obtained within 90 days from date of purchase of the Eligible Product and then customers have a further 30 days to return the Eligible Product. Refunds will only be valid if the Eligible Product is received by the Promoter within these time periods. c. Complete the Money Back Guarantee Claim Form, inputting the Return Authorisation Number; and d. Return the Eligible Product (in its original packaging) along with the fully completed Money Back Guarantee Claim Form and the original purchase receipt within the time period to: Net Response: Philips 90 Day Money Back Guarantee PO Box 71104 Rosebank 1348 Auckland 3. Incomplete, indecipherable or illegible claims will be deemed invalid. 4. Claimants must retain their original purchase receipt and the Eligible Product packaging as proof of purchase and for the purposes of submitting a Claim. Failure to produce the proof of purchase when requested may, in the absolute discretion of the Promoter, result in invalidation of a Claimant’s Claim and forfeiture of any right to a refund. The purchase receipt must clearly specify the retailer of purchase and that the purchase was made during the Purchase Period but prior to submitting a Claim. Postage costs for the return of the Eligible Product are the full responsibility of the Claimant and will not be refunded.
Shaver S9000 Prestige
Wet & Dry Electric shaver with SkinIQ
SP9883/35
Shaver S9000 Prestige
Wet & Dry Electric shaver with SkinIQ
SP9830/26
Shaver series 9000
Wet & Dry electric shaver with SkinIQ
S9987/54
Shaver series 9000
Wet & Dry electric shaver with SkinIQ
S9985/50
Shaver series 7000
Wet & Dry electric shaver
S7783/50
Shaver series 5000
Wet and dry electric shaver
S5466/19
Shaver series 5000
Wet and dry electric shaver
S5466/17
Shaver series 3000
Wet and dry electric shaver
S3203/08
Shaver series 3000
Wet or Dry electric shaver
S3122/51
Beard trimmer 9000 Prestige
Beard trimmer
BT9810/15
Beardtrimmer series 5000
Beard trimmer
BT5522/15
Beardtrimmer series 5000
Beard trimmer
BT5502/15
Bodygroom Series 7000
Showerproof groin and body trimmer
BG7025/15
Hairclipper series 9000
Hair clipper
HC9420/15
Hairclipper series 5000
Washable hair clipper
HC5630/15
Hairclipper series 5000
Washable hair clipper
HC5612/15
Multigroom series 7000
16-in-1, Face, Hair and Body
MG7736/15
Multigroom series 5000
11-in-1, Face, Hair and Body
MG5730/15
Lumea IPL 9000 Series
IPL Hair removal device with SenseIQ
BRI957/00
Lumea IPL 8000 Series
IPL Hair removal device with SenseIQ
BRI945/00
Lumea IPL 7000 Series
IPL Hair removal device
BRI923/00
Lumea IPL 7000 Series
IPL Hair removal device
SC1994/00
Epilator Series 8000
Wet & Dry epilator
BRE740/10
Sonicare 9900 Prestige
Power Toothbrush with SenseIQ
HX9992/22
Sonicare 9900 Prestige
Power Toothbrush with SenseIQ
HX9992/21
DiamondClean 9000
Sonic electric toothbrush with app
HX9912/63
DiamondClean 9000
Sonic electric toothbrush with app
HX9914/75
DiamondClean 9000
Sonic electric toothbrush with app
HX9912/40
DiamondClean 9000
Sonic electric toothbrush with app
HX9914/60
ExpertClean 7300
Sonic electric toothbrush with app
HX9618/01
ExpertClean 7300
Sonic electric toothbrush with app
HX9618/03
ExpertClean 7300
Sonic electric toothbrush with app
HX9618/24
ProtectiveClean 4500
Sonic electric toothbrush
HX6830
ProtectiveClean 5100
Sonic electric toothbrush
HX6851/56
ProtectiveClean 4500
Sonic electric toothbrush
HX6823/16
ProtectiveClean 4300
Sonic electric toothbrush
HX6800/06
ProtectiveClean 4300
Sonic electric toothbrush
HX6807/06
Power Flosser 7000 System
Oral Irrigator System
HX3921/42
Power Flosser 7000
Oral Irrigator
HX3911/42
Power Flosser 3000
Oral Irrigator
HX3711/22
Cordless Power Flosser 3000
Oral Irrigator
HX3826/34
Cordless Power Flosser 3000
Oral Irrigator
HX3826/31
Cordless Power Flosser 3000
Oral Irrigator
HX3826/33
Electric breast pump
SCF395/11
Electric breast pump
SCF397/11
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