You are recommended to backup the data before performing repair.
It is possible to repair your Philips MP3 player with Philips Device Manager. See below how to perform the repair:
You are recommended to backup the data before performing repair.
Press and hold the volume plus button VOL+ simultaneously when you connect your player to your PC until the Philips Device Manager acknowledges your player and enters the repair mode.
Performing a repair is the last diagnostic step that can be done to rectify the malfunction of your player. If this does not solve your issue, please contact our Philips customer service.