2 year warranty
Frequently Asked Questions
How does the Scrubbing Feedback feature work?
How does the Adaptive Intensity feature work?
How do I activate the Scrubbing Feedback on my Philips Sonicare?
How do I change brushing modes on the Sonicare app?
What happens to my Sonicare For Kids app data if I switch devices?
What is Sonicare SenseIQ technology?
How do I know when to replace the brush head?
How long should my Sonicare toothbrush battery last?
Where can I purchase accessories for my Sonicare toothbrush?
Can I use my Philips Sonicare Toothbrush in the shower?
How often should I replace my Philips Sonicare Brush Head?
In which countries is the Sonicare app available?
What do the battery status lights indicate on my Sonicare toothbrush?
Why does my Philips Sonicare app require permissions?
Which devices are compatible with the Sonicare App/Sonicare for Kids App?
Why is there a gap between my brush head and handle?
Can I replace the battery of my Sonicare toothbrush?
How do I register my Sonicare toothbrush?
How does the pressure sensor feedback work on my Sonicare toothbrush?
How do I charge my Sonicare toothbrush?
How do I change the intensity settings on my Sonicare toothbrush?
What do the symbols on my Sonicare toothbrush mean?
What are the brushing modes for my Sonicare toothbrush?
Which brush head fits my Sonicare toothbrush?
Can I use my Sonicare charger with other toothbrushes?
Troubleshooting
I cannot connect my toothbrush to the Sonicare app
My brush head falls off my Sonicare toothbrush
My Sonicare toothbrush turns off by itself
My Sonicare toothbrush is not vibrating
My Sonicare toothbrush is vibrating less powerfully
My Sonicare toothbrush vibrates too powerfully
My Sonicare toothbrush is not charging
My Sonicare toothbrush makes a loud noise
Warranty and service
Check the terms of your warranty and start a product exchange or repair