How to get a picture on my Philips TV when I get the message “HDCP-error” on the screen or on the display of the external device?

HDCP (High-Bandwidth Digital Content Protection) is a copy protection. To have picture on the TV, external devices that are connected with DVI and/or HDMI must be equipped with HDCP.

1.Verify that the external device (DVD, Set Top Box, splitter) and the TV have HDCP.

Verify the connection and switch both devices off and on again.
Verify that the external device has the latest software version.

The information on this page applies to the following models: 42PFL7432/98 , 52PFL7432/98 , 32PF7321/79 . Click here to show more product numbers ›

Frequently Asked Questions

How to clean the Philips LCD TV screen?
Which PC formats does Philips TV support?
How to get a picture on my Philips TV when I get the message “HDCP-error” on the screen or on the display of the external device?
Why is the picture in Philips TV is displayed in red and green or the color red is missing when the TV is connected to an accessory device through component cables.
How to connect a game console to Philips TV?

Looking for something else?

Discover all Philips Support options

Support Homepage