My Philips Epilator is not charging

Some Philips epilators only work when plugged in, while others are cordless and must be charged before use. Check the packaging or user manual to see which type you have.

If your epilator is corded, plug your epilator into an electric socket and try switching it on again.

Before first use, make sure that the epilator is fully charged. This ensures that the epilator will work correctly when you use it for the first time.

Make sure that the charging cable is completely inserted into the charging socket at the bottom of the epilator. 

Make sure that you use an adapter with the right specifications (5 V, more than or equal to 1.5 A, IPX4). If you do not have an adapter with the right specifications, you can buy one from the Philips web shop.

It may seem like the epilator is not charging, but the real reason is that it's not switching on because it has become clogged with hair and debris. Thoroughly clean your epilator according to the instructions in the user manual, then try to switch the device on again.

Make sure that the electric socket you use to charge or run your epilator is working properly. Try charging or running the epilator in a different electric socket to see if this works.