Recall: Avent Video Baby Monitor (SCD620)

Safety recall notice

Information
Information

Voluntary product recall: Philips Avent Digital Video Baby Monitor (SCD620)

As a precaution, Philips is voluntarily recalling all seven Digital Video Baby monitor models in the SCD620 series, produced between January 2016 and March 2018. The products that might be affected are:

SCD620/79

In very rare cases, the battery in the parent unit can overheat while plugged into the electrical connection. This poses a potential fire hazard.

To check if your product is affected click here.

The affected batches:

SCD620
Is my product affected?
Is my product affected?
How do I know if my baby monitor is affected?

To confirm if your baby monitor is affected, please follow these two steps:

1. Identify the Product Type Number SCD620 on the product. This can be found printed on the bottom of the parent unit of the baby monitor.

2. Identify the Serial Number on the product. The serial number starts with TM followed by a number and letter. The serial number can be found on a sticker printed on the bottom of parent unit.

Affected devices are, serial numbers that start with the following 4 digits:

TM5AYYWWXXXXXX

TM5BYYWWXXXXXX

TM5CYYWWXXXXXX

If your product is affected, it is important that you stop using the baby monitor.

If you have a Philips Avent Baby Monitor that is part of this voluntary recall, please contact the local Consumer Care team on 0800 658 224. Make sure to have your device serial number available when you call.

This voluntary recall underlines Philips’ commitment to the highest standards of quality and reliability.

If your product is not affected, you do not need to take any further action. We want to reassure you that the product you have at hand is not impacted by the recall.

We thank you for your cooperation and apologise for any inconvenience caused.

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Safety recall notice

Voluntary product recall: Philips Avent Digital Video Baby Monitor (SCD620)

How do I know if my baby monitor is affected?

Discover

My Philips

Safety recall notice

Voluntary product recall: Philips Avent Digital Video Baby Monitor (SCD620)

How do I know if my baby monitor is affected?

Discover

My Philips

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