My Philips Vacuum Cleaner does not switch on

If the device is not plugged in, please plug it into the mains.

It is important to make sure you press the on/off button firmly. If your Philips Vacuum Cleaner's on/off button is not pressed correctly, it will remain off.

Please check if your Philips Vacuum Cleaner switches on without the remote control by pressing the on/off button on the device itself. If so, then the batteries of your remote control are empty. This situation only applies to vacuum cleaners with an infrared remote control. In this case, replacing the batteries will solve the problem. Note: If none of the previous options apply to you, then there might be a technical failure with your Philips Vacuum Cleaner. In this case, we recommend that you contact us for further assistance.