Philips Support

Can I remove the white line from my Philips photoframe?

Published on 2017-08-24

The white line is not a technical failure; it is part of the demo mode. No software upgrade is needed. Please follow these steps to turn OFF the Demo Mode: 1. Go to the Settings / Setup menu 2. Go to the Demo menu 3. Select OFF and press OK to confirm Demo mode is now OFF, and there is no white line!

Contact Philips

We are happy to help you

Looking for something else?

Discover all Philips Support options

Subscribe to our newsletter

Exclusive member benefits & promotions

Receive the latest updates on events

Early access to events

Members-only promotions

*

I would like to receive promotional communications based on my preferences and behavior, about Philips products, services, events and promotions. I can easily unsubscribe at any time !

You are about to visit a Philips global content page

Continue

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.