Troubleshooting My Philips Steam generator's steam output gets weaker In the event that your Philips Steam generator is not performing as it used to, there might be a simple solution. Just follow these simple tips and tricks. Tips and tricks: There are 2 possible scenarios that you may observe, a temporary, slight reduction in steam. These are normal: When the appliance draws water from the tank, the cool water lowers the steam pressure temporarily The trigger is continuously activated for a long time Limescale If the steam power is still low, there might be scale build-up. Please de-scale your iron and the base after letting the appliance cool down completely for around 2 hours. Descaling the iron Play Pause You need Flash to see video. Click here to download it. Descaling the base If the issue still persists after descaling, please contact Philips Customer Care. You will find the phone number in the worldwide guarantee leaflet, or on the Philips online support page.