Maintenance services

Medical equipment services

Flexible equipment services and agreements that help you maximize operational efficiency

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At Philips, we take pride in supporting your team through continual and proactive maintenance. Our experts are here to make sure that your equipment is functioning optimally, and that you keep pace with healthcare technology—so you can minimize downtime and get more from your investments.

Equipment maintenance services

  • Customized maintenance service agreements

    Customized maintenance service agreements

    Flexible contracts for imaging systems, patient monitoring systems and ultrasound devices are designed to evolve to meet your changing business needs.

  • Technology Maximizer, a software and hardware refresh program

    Technology Maximizer, a software and hardware refresh program

    Boost your clinical capabilities and the performance of your equipment via software upgrades and refreshing your hardware.

Our service capabilities

  • Customer Services Portal

    Customer Services Portal

    With our Customer Services Portal managing your imaging equipment inventory just got easier.

  • Philips e-Alert

    The proactive, sensor-based way to enhance uptime of your MRI systems.

  • Your Customer Care Centre

    Your Customer Care Centre

    No matter what your strategic priorities or service needs, you can expect a great service experience, open communications, and a hands-on partnership with Philips. Benefit from our expertise and in-depth knowledge across the healthcare spectrum. Extend your reach through Philips and our established third-party networks.

*Eligible release level depends on system configuration

 

 

 

 

 

 

 

Maintenance Services Knowledge Center

 

Visit our knowledge center to read articles, case studies and view videos to get insights into how to reduce unplanned downtime, benefits of proactive monitoring and remote support and other relevant topics to help you maximize system uptime and availability.

 

Visit Knowledge Center