Meet Nuance

A new choice for better sleep

How can we help you?

Contact information

* This field is mandatory

Country

First name*

First name (phonetic)

Last name*

Last name (phonetic)

Salutation

Academic title

Email address*

Business phone

Company*

Job title

Industry

Function

Specialty

Department

State or Province

City

Address

Zip or Postal Code

By specifying your reason for contact we will be able to provide you with a better service.

We work with partners and distributors who may contact you about this Philips product on our behalf.

Follow up information

Preferred method of contact

Best time to call

Estimated time of purchase

Product of interest

Comments

What is cross border data transfer?

I agree on cross-border transfer of personal information.

CEE specific legal checkbox

I would like to receive marketing related electronic communications about Philips products, services, events and promotions that may be relevant to me based on my user preferences and behaviour. I can revoke my consent at any time.

Final CEE consent

Shop for sleep and respiratory care products

Buy online

Achieving the right fit with Nuance and Nuance Pro is easy.

Follow the instructions below to achieve the right fit for your Nuance or Nuance Pro gel pillows sleep apnoea mask. Or watch the instructional video.

To keep your mask adjustments while you remove your Nuance or Nuance Pro gel pillows sleep apnoea mask, grasp the headgear backstrap and slide the headgear forward over your head.

Nuance introduction

Contact us by phone for immediate assistance.
Phone: 1300 766 488
Hours: Monday-Friday,
8:30am - 6:00pm AEST

Buy here

Nuance fitting guide

Before putting on the mask, place the pillows cushion tips into your nostrils. Choose the cushion size that sits comfortably under your nose without any gaps. Do not push the pillows gel bases into your nostrils.

We encourage you to try multiple cushion sizes to find one that allows you to breathe easily and has the most comfortable fit. A smaller headgear is also available by request.

Pulling the headgear over your head, gently hold the pillows cushion under your nose. The headgear should lie flat against the back of your head.

Insert the pillows cushion tips into your nostrils so that they sit comfortably under your nose without any gaps.

Adjust the top crown strap so that the headgear sits just above your ears, similar to glasses. If the side straps are too close to your eyes, loosen the top strap to move the side straps away from your eyes. The headgear should fit loose and comfortable.

Peel the tabs away from the straps, adjust the length evenly by pulling upward, and then press the tabs against the straps to reattach. The mask should rest comfortably against your face. Do not over-tighten. If using Nuance Pro with gel pads, the gel pads should sit under your cheek bones.

As an option, you may slide the mask tubing through the headgear crown loop before pulling on the headgear. Using the headgear crown loop can help make some sleeping positions much more comfortable.

Now connect the tubing to the flexible tubing that came with your device. Some air leaking is normal.

Assume different sleeping positions. Move around until comfortable. If there are any excessive air leaks, make final adjustments while lying down.

We’re dedicated to ensuring that you’re satisfied and aim to answer all of your questions about your Nuance or Nuance Pro gel pillows sleep apnoea mask.

Here are some helpful tips to keep in mind when using your Nuance or Nuance Pro gel pillows sleep apnoea mask:

Your Nuance or Nuance Pro gel pillows cushion is designed differently to provide a more comfortable experience. The gel base of the pillows should fit comfortably under your nose; do not push the gel base into your nose.
Nuance and Nuance Pro were designed so that you don’t need to over-tighten the mask to create a seal. The mask should fit loose and comfortable. If your skin bulges around the mask, or if you see red marks on your face, loosen the straps.
You can keep your adjustments. Easily remove the mask by grabbing the headgear back strap and slide the headgear forward over your head.

*Data on file

Contact us by phone for immediate assistance.
Phone: 1300 766 488
Hours: Monday-Friday,
8:30am - 6:00pm AEST

Buy here