Philips Support

Devices do not turn on/off automatically when I activate/deactivate an activity

Published on 2017-08-24

The problem can be solved by following the instruction below: Maybe the 'On or Off' signal was interrupted when the macro command was sent. * Select the device and press the Power (B) button. Or: * Touch the appropriate Power (B) button in the Power screen. For this refer to chapter 4.8 'Reconfiguring the Power/AV buttons'. Maybe the 'Select Input' signal was interrupted when the macro command was sent. * Press the AV button and select the device. Or: * Touch the appropriate AV button on the AV screen. For this refer to chapter 4.8 'Reconfiguring the Power/AV buttons.' * If the problem occurs frequently, try adding delays to the Start Activity macro. For this, refer to chapter 4.3 'Setting up activities.' * If all above solutions provided do not solve the problem, please chat with us online (at the upper right corner), call our consumer support or contact your retailer.

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