Get exactly the support you need
Looking for specific solutions for your product?

Why does my device not charge?

  • Switch device off before charging!
  • Check whether there is a power failure or whether the wall socket works.
  • Read the section on “Charging” in the direction for use.
  • If the appliance is still not charging, take the appliance to your dealer or to a Philips Service Centre for repair.

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.