Get exactly the support you need
Frequently Asked Questions
Do you have a question about the usage of your product? Find the most frequently asked questions here.
- Why the memory of my Philips player is smaller than stated?
- How long should I charge a GoGear player before first use?
- What is Philips Device Manager?
- Where can I download Philips Device Manager?
- Does my Philips MP3 player support Audible audiobooks?
- What is Audible?
- Will the keys lock while I?m charging my Philips player?
- What is a Codec and why do I need to install it in my PC?
- Cannot download DRM songs directly with my Philips player
- Which file formats does my Philips MP3 player support?
- How to clean my Philips GoGear player?
- How to charge my Philips MP3 player without a PC?
- How to minimize issues with my Philips player?
- How to repair Philips MP3 player with Device manager?
- How to switch on/off my Philips MP3 player?
- How to transfer videos from a DVD to my Philips player?
- How to format my Philips GoGear player?
- How do I navigate in an audiobook on my Philips GoGear?
Troubleshooting
Is your product not working as it should? Find the solution here.
- Functionality (1)
Get service support
Still having issues?
- Find a service centre
- Get service support
Manuals & Documentation
- User manual PDF file, 2.5 MB
August 21, 2009 - User manual PDF file, 2.5 MB
August 21, 2009 - User manual PDF file, 3.0 MB
June 23, 2009 - User manual PDF file, 2.8 MB
January 5, 2011 - User manual PDF file, 2.6 MB
August 21, 2009 - User manual PDF file, 2.9 MB
August 21, 2009 - User manual PDF file, 2.8 MB
August 21, 2009 - Service Book DOC file, 494.5 kB
February 11, 2010 - Quick start guide PDF file, 928.8 kB
August 10, 2009 - Quick start guide PDF file, 928.8 kB
August 10, 2009 - Service Book DOC file, 494.5 kB
February 11, 2010 - Quick start guide PDF file, 959.5 kB
August 10, 2009 - Quick start guide PDF file, 974.8 kB
August 10, 2009 - Quick start guide PDF file, 908.1 kB
August 10, 2009 - Quick start guide PDF file, 1.1 MB
August 10, 2009 - Leaflet Version: 3.0.5
PDF file, 1.1 MB
June 11, 2019
Software & drivers
- Download fileDevice/Firmware Manager version: 01.06
EXE file, 16.8 MB
January 20, 2010 - Download fileDevice/Firmware Manager version: 01.06
EXE file, 16.8 MB
January 20, 2010 - Download fileMedia Convertor Software version: AMC2.5.2.231
EXE file, 23.6 MB
December 7, 2010 - Download fileEnd Users License Agreement file
February 10, 2016 - Download fileDevice/Firmware Manager version: 01.06
EXE file, 16.8 MB
January 20, 2010 - Download fileMedia Convertor Software version: AMC2.5.2.231
EXE file, 23.6 MB
December 7, 2010 - Download fileDevice/Firmware Manager version: 01.06
EXE file, 16.8 MB
January 20, 2010 - Download fileDevice/Firmware Manager version: 01.06
EXE file, 16.8 MB
January 20, 2010 - Download fileDevice/Firmware Manager version: 01.06
EXE file, 16.8 MB
January 20, 2010 - Download fileDevice/Firmware Manager version: 01.06
EXE file, 16.8 MB
January 20, 2010 - Download fileDevice/Firmware Manager version: 01.06
EXE file, 16.8 MB
January 20, 2010 - Download fileDevice/Firmware Manager version: 01.06
EXE file, 16.8 MB
January 20, 2010 - Download fileDevice/Firmware Manager version: 01.06
EXE file, 16.8 MB
January 20, 2010
