Philips Support

WMP cannot convert the file format required by Philips player

Published on 2017-08-24

Re-synchronize the tracks on Windows Media Player again, disconnect the device and you will be able to playback those tracks on your GoGear. This may happen when Windows Media Player is not properly synchronized with the player.

The information on this page applies to the following models: SA9200/00 .

Looking for something else?

Discover all Philips Support options

Subscribe to our newsletter

Exclusive member benefits & promotions

Receive the latest updates on events

Early access to events

Members-only promotions

*
I would like to receive promotional communications – based on my preferences and behaviour – about Philips products, services, events and promotions. I can easily unsubscribe at any time!

You are about to visit a Philips global content page

Continue

Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox.