Steam generator iron

Steam generator iron

Max 4 bar pump pressure, 1.2 L fixed watertank GC6602/20

Troubleshooting

My Philips steam iron is leaking from its soleplate

In the unfortunate event that your Philips steam iron or steam generator iron is leaking water, there might be a simple solution. Discover how to solve it yourself.

The iron is leaking water and no steam is generated

Your iron needs to be descaled or the descaling mode is activated.
Find all descaling information for your Philips iron here.

The pilot light Calc-Clean is blinking and/or there is a beeping sound

Your iron needs to be descaled (or descaling mode is activated).
Find all descaling information for your Philips iron here.

There is dirty water leaking from the soleplate.

It could be that odorised or perfumed water is used in the iron (Philips recommends not to use any of these water types in its irons, since they can cause damage).

We recommend first descaling the iron to find out whether the problem can be solved: Find all descaling information for your Philips iron here.

If your problem is not solved, please contact Philips Consumer Care for a solution.

Only for SpeedCare and FastCare irons: The temperature dial is set in the wrong position

When the temperature dial is in Calc Clean or the 1 dot position and the steam trigger is pressed, the iron could leak from the soleplate and does not produce steam.

Please set the temperature dial to the 2 or 3 dot position and press the steam trigger.

The information on this page applies to the following models: GC6602/20 , GC6631/30 , GC7031/20 , GC8642/20 , GC8635/02 , GC9240/02 . more less

Troubleshooting

Steam issues(6)
Noise(2)
Other faults(10)
Temperature issues(2)
Power/ Charging / Battery life(1)
Indication Lights(1)
Maintenance(1)

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